PERBANDINGAN BEBAN KERJA DAN KOMUNIKASI TERAPEUTIK PERAWAT DI RSI MUHAMMADIYAH KENDAL

Ariyanti, Arisah, G2A216089 (2018) PERBANDINGAN BEBAN KERJA DAN KOMUNIKASI TERAPEUTIK PERAWAT DI RSI MUHAMMADIYAH KENDAL. Sarjana / Sarjana Terapan (S1/D4) thesis, ["eprint_fieldopt_institution_Universitas Muhammadiyah Semarang" not defined].

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Abstract

One of the nurse’s mentalworkloadis the therapeutic communication ability toward patients and the specific family, also the responsibility on patient’s recovery. This research is aimed to compare the workload of nurse in third class inpatient unit and VIP class inpatient unit. It was a comparative research took place at Kendal Muhammadiyah Islamic Hospital. Questionnaire was used as the instrument to collect the data from the total 34 respondents which were taken as sample using total sampling technique. Based on the research, it could be drawn that the workload of 10 respondents (55.60%) from third class inpatient unit was considered to be high. On the other hand, only 6 respondents (37.5%) stated that the workload in VIP class inpatient unit was high. In term of therapeutic communication, there were 8 respondents (44.4%) from third class in patient unit and 9 respondents (56.20%) whose therapeutic communication ability were belong to the good category. Data analysis by using test independent sample t-test. Based on the analysis result, there was difference of work load of nurse ward of class III with VIP room with alpha value 0.006 and there was no difference of therapeutic communication of nurse of class III ward room with VIP room nurse with alpha value 0.222.It is suggested for the hospital management team to add more nurses for each inpatient unit in order to reduce the workload. In addition, the task rolling should also be applied to avoid the workload gap between nurses, and to conduct development of nurse’s therapeutic communication training. Keywords : Nurse’s Workload, Comparison, Nurse’s Therapeutic Communication References : 52 (1996-2017)

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